Microsoft MB-910 Exam Dumps

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Microsoft MB-910 Exam Dumps

Vendor: Microsoft
Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Certification: Microsoft Certifications
Total Questions: 190 Q&A ( View Details)
Updated on: Jan 17, 2025
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Microsoft MB-910 Last Month Results

573
Successful Stories of Microsoft MB-910 Exam
99.5%
High Score Rate in Actual Microsoft Exams
94.1%
Same Questions from the Latest Real Exam

MB-910 Online Practice Questions and Answers

Questions 1

A company plans to implement Dynamics 365 Customer Service.

The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved.

What should you create?

A. opportunity

B. contact

C. case

D. quote

Show Answer
Questions 2

HOTSPOT

A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday.

The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA).

You need to configure the system to ensure that the company meets SLA agreements.

Which products should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Show Answer
Questions 3

DRAG DROP

A company plans to implement Dynamics 365 Customer Service.

Dynamics 365 Customer Service uses terminology that is different than what the existing customer service solution uses.

You need to create a glossary for employees.

Match each item to its definition. To answer, drag the appropriate definition from the column on the left to its item on the right. Each item may be used once, more than once, or not at all. Each correct match is worth one point.

Select and Place:

Show Answer More Questions

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Leads4Pass Microsoft Certifications MB-910 Exam Analysis

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)(Microsoft Certifications)
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