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Microsoft MB-240 Exam Dumps

Vendor: Microsoft
Exam Code: MB-240
Exam Name: Microsoft Dynamics 365 Field Service
Certification: Role-based
Total Questions: 248 Q&A
Updated on: Nov 13, 2024
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MB-240 Online Practice Questions and Answers

Questions 1

You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were never received back in IoT

Central.

You need to resolve the issue.

Which should you do?

A. Confirm that the Power Automate When a work order is created in Connected Field Service, update IoT Central is set up properly.

B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.

C. Reconfigure the devices and send an update to IoT Central.

D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.

Show Answer

Questions 2

You are implementing a Microsoft Dynamics 365 Field Service solution for a customer who has the Field Service Dispatcher security role.

You recently built a custom work order form, but the customer is having trouble viewing it when they log into Dynamics 365. You confirm that the form is set to Display to Everyone, but the customer is still not able to see the form.

You need to resolve this issue.

What should you do before selecting Save and Publish?

A. 1. Navigate to the app designer.

2. In the site map designer, ensure the work order area is present.

B. 1. Navigate to the app designer.

2. Under the work order, ensure the custom form is set to be visible.

C. 1. Navigate to the work order form.

Select Enable Security Roles

Ensure Enabled for Fallback is selected.

D. 1. Navigate to the work order form.

Select Enable Security Roles and Display to only these selected Security Roles

Ensure the Field Service Dispatcher role is applied to the form.

Show Answer

Questions 3

The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.

Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

A. Field Service-Dispatcher

B. Field Service-App Access and Field Service -Resource

C. Field Service-Mobile User

D. Field Service-User

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