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Vendor: ITIL
Exam Code: ITIL-DITS
Exam Name: ITIL 4 Leader: Digital & IT Strategy
Certification: ITIL 4 Strategic Leader
Total Questions: 30 Q&A
Updated on:
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Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
A. Vision and strategy should be defined by the executive leader and communicated to me divisions
B. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
C. Vision and strategy should be defined in collaboration with the leaders of the organization and division
D. Vision and strategy should be defined in collaboration with the enterprise architects and consultants
Which statement about metrics is CORRECT?
A. Leading metrics ate difficult to measure, but easy to Influence
B. Lagging metrics are easy to measure and to influence
C. Legging metrics report what has been achieved
D. Lagging metrics predict what a is likely to happen in the future
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience. Which approach is the CIO using to support the programme?
A. Encouraging digital technology opportunities
B. Establishing a mantel intelligence culture
C. Giving employees time for training and development
D. Working with workflow and talent management
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