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Vendor: Genesys
Exam Code: GCP-GC-IMP
Exam Name: Genesys Cloud Certified Professional - Implementation
Certification: Genesys Certification
Total Questions: 50 Q&A
Updated on:
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You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?
A. Other participants must also click on the Open video call icon.
B. All participants must click on the Join button in the video chat view.
C. All participants, except the initiator, must click on the Join button in the chat view.
D. Participants automatically placed in the video chat when clicking on the chat room.
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
A. You must know what groups to create for the new location.
B. You must have images of all the users located at the new location.
C. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
D. You must have the basic profile data for the users at the new location.
E. You must have Admin rights for Genesys Cloud
Where can you add the preconfigured settings of the phones?
A. Admin > Telephony > Phone Management > Calls
B. Admin > Telephony > Phone Management > Phones
C. Admin > Telephony > Phone Management > Base Settings
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