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Vendor: Salesforce
Exam Code: FIELD-SERVICE-LIGHTNING-CONSULTANT
Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification: Salesforce Consultant
Total Questions: 302 Q&A
Updated on: Oct 20, 2024
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Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?
A. Assign Contractor 2 as an excluded Resource.
B. Assign Contractor 1 and 2 different capacities for repair work.
C. Assign Contractor 1 as a Preferred Resource.
D. Assign Contractor 1 and 2 different Skill Levels for repair Work Type.
universal container requires trained inspectors to make 3 site visits per year to inspect the container
customers' sites. These visits must be scheduled within 14 days of inspection due date.
What are two ways a Consultant can configure maintenance plans to meet the requirements?
Choose 2 answers
A. Auto generate work order with a 14 days generation horizon
B. Associate work type called site to maintenance plan
C. Associate arequired skill call site visits to maintain plans
D. Auto generate work order with 14-day generation time frame
A universal container customer is having issues with three containers at the customer's site. Each container is tracked as an asset on the customer's account.
Which two methods should Consultants recommend to ensure the servicewith each container can be handled independently?
A. Add each asset to a separate work order line item. Create a service appointment for the work orders.
B. Add each asset to a separate child work order. Create a service appointment for the parent work order.
C. Add each asset to a separate work order line item. Create a service appointment for each line items.
D. Add each asset to a separate work order. Create a service appointment for each work order.
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