Vendor: Cisco
Exam Code: 642-242
Exam Name: Unified Contact Center Enterprise Implementation(UCCEI)
Certification: Cisco Certifications
Total Questions: 84 Q&A
Updated on:
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The Cisco ICM platform provides routing and administrative scripts.
What can administrative scripts be used for?
A. to process route requests on a call-by-call basis
B. to set or check values of global variables on a regular basis
C. to change the call type of a set of scripts on a scheduled basis
D. to change the way service level is calculated across services and call types without having to edit each individually
In Cisco Unified Communications Manager 8.0, how is locations-based Call Admissions Control configured?
A. System Menu Location option to define each location in the centralized call-processing model
B. Advanced Features Menu Geolocation Configuration option to define each location in the centralized call-processing model
C. Call Routing Menu Location option to define each location in the centralized call- processing model
D. Application Menu Geolocation Configuration option to define each location in the centralized call-processing model
The Cisco Unified Contact Center Enterprise ICMDBA utility is used to perform which three of the following functions? (Choose three.)
A. Create a customer instance.
B. Delete central databases.
C. Delete specific database rows from tables.
D. Modify database table values.
E. Perform a Microsoft SQL Server database backup.
F. Recreate a database.
G. Resize database files.
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