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Cisco 500-443 Exam Dumps

Vendor: Cisco
Exam Code: 500-443
Exam Name: Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Certification: Cisco Certifications
Total Questions: 60 Q&A
Updated on: Dec 28, 2024
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Free 500-443 Exam Questions in PDF Format

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Cisco_leads4pass_500-443_by_aman_sufi_53.pdf
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Cisco_leads4pass_500-443_by_Ahmed_Ibrahim_52.pdf
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500-443 Online Practice Questions and Answers

Questions 1

What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)

A. drfSchedule.xml

B. drfDevice.xml

C. drfDeviceProfle.xml

D. drfPlatform.xml

E. drfSystem.xml

Show Answer

Questions 2

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)

A. Configure the Survey DN, CT and associate with the Survey routing script.

B. Set “user.microapp.isPostCallSurvey” to y after either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

C. Set “user.microapp.isPostCallSurvey” to n before either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

D. Create a new call type for Post Call Survey, map incoming dialed number to a survey dialed number pattern, and associates the survey dialed number patterns to the survey call type.

E. Create a new call type for Post Call Survey, map survey dialed number pattern to the incoming dialed number, and associate the incoming dialed number patterns to the survey call type.

Show Answer

Questions 3

Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

A. CUIC Data Source

B. Live Data Streaming Data Source

C. Real-Time Streaming Source

D. HDS Data Source

E. CVP Reporting Data Source

Show Answer More Questions

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