Printable PDFCisco 500-440 Exam Dumps
Vendor: Cisco
Exam Code: 500-440
Exam Name: Designing Cisco Unified Contact Center Enterprise (UCCED)
Certification: Cisco Unified Contact Center Enterprise Specialist
Total Questions: 93 Q&A
Updated on: Jun 30, 2023
Exam retired ,new exam code replace: 500-442
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Free 500-440 Exam Questions in PDF Format
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500-440 Online Practice Questions and Answers
Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)
A. An additional voice gateway is required for Silent Monitoring.
B. They extend and connect.
C. They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.
D. They are limited only to PSTN phones and mobile phone; IP phones are not supported.
E. They are required for video endpoints.
In the Cisco Unified Contact Center Enterprise solution with clustering over the WAN, which statement about the Cisco Unified Communications Manager peripheral gateway duplex pair is true?
A. Each side of the peripheral gateway pair (side A and side B) must be configured to point to a local and a remote CTI Manager across the WAN from the PG location.
B. The peripheral gateway private network may be shared with any other private connections-- peripheral gateways or call routers/loggers.
C. The peripheral gateway may use the highly available WAN connection between the sites (visible network) for all traffic--visible and private.
D. The peripheral gateways must be co-located at one side or the other of the Cisco Unified Communications Manager cluster.
Which option initiates Test Other Side in the Cisco Contact Center Enterprise solution?
A. Side A OPC
B. Side A MDS
C. Side B OPC
D. Side B MDS
E. OPC with disabled clock
F. MDS with the disabled clock
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- CCIP
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- CCNA
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- CCNP
- CCNP Collaboration
- CCNP Concentration
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- CCNP Enterprise
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