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Vendor: Avaya
Exam Code: 3313
Exam Name: Avaya Aura Contact Center Maintenance and Troubleshooting
Certification: Avaya Certifications
Total Questions: 63 Q&A ( View Details)
Updated on: Jan 12, 2025
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While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?
A. Create a ZIP archive of all files in D:\Avaya\Logs\CCT.
B. The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.
C. Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot
D. Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.
Avaya recommends that audio played by the Avaya Aura Media server (AAMS) be encoded.
Which three settings are the recommended settings to provide optimum performance? (Choose three.)
A. Single channel
B. WAV PCM files
C. 16-bit
D. Multiple channels
The Avaya Aura Contact Center installer initiates a series of individual application installations, with each one creating its own log file.
If an application installation fails, which directory provides detailed logs on the installation failure?
A. C:Avaya\Logs\Sysops\MSiLogs
B. C: Avaya\Logs\Sysops\UniversalInstall
C. C: Avaya\Logs\Sysops\MSiLogs\ContactCenterManagerAdministration
D. C: Avaya\Logs\Sysops\MSiLogs\InstallLogs
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