TK0-201 Online Practice Questions and Answers

A client requests a half-day course on a software application from an instructor. The instructor has laptops available for rent, but the client is not interested in paying the cost. Which of the following is the BEST method to handle this situation?

A. Instruct the client that the course can only be run with the laptop rental fee.

B. Bring one laptop and a projector to display presentations and demonstrations.

C. Increase the price of the class and say the laptop usage is free.

D. Explain the best return on investment (ROI) will be realized by hands-on training.

When a learner leans back and crosses their arms in response to a direct question, this MOST likely indicates they:

A. Know the answer but do not want to share it with the rest of the class

B. Are indifferent to the question and want to be disruptive to the class

C. Are uncomfortable with their knowledge of the correct answer

D. Are interested, invested but considering their response carefully

An instructor is preparing to deliver a hands-on lab course. The client provides material and asks the instructor to develop a method to determine the skill increase from the course. Which of the following should the instructor prepare?

A. A pre-class and post-class assessment

B. A verbal quiz to be given at the end of each course topic

C. A comprehensive lab that incorporates all of the skills taught in the course

D. A written exam to be given at the completion of the course

The MOST effective way for an instructor to demonstrate active listening is to:

A. Repeat the learner's question verbatim.

B. Display open body language to indicate interest.

C. StatE."So what I hear you asking is. . . "

D. Establish eye contact with the learner.

A client has asked an instructor to modify information for a course to give the learners the knowledge needed for their company's proprietary system. The instructor discovers that the material cannot be modified due to copyright regulations. Which of the following is the BEST course of action for the instructor?

A. Modify the material anyway for the client and do not tell them about the regulations.

B. Call the developer to see what the charge would be to change the material.

C. Advise the client of the copyright regulations and offer to use different material.

D. Tell the client class cannot be conducted because of the copyright regulations.

An instructor asks a question and notices that most of the learners seem distracted and are looking out the windows. Which of the following is the BEST approach to this problem?

A. Call on a specific learner to answer the question.

B. Turn the question into an exercise.

C. Rephrase the question using an appropriate frame of reference.

D. Wait a little longer until someone answers the question.

Which of the following questions is more likely to require students to think through the answer?

A. "From the list on the board, which did we discuss first?"

B. "What are the causes of ...?"

C. "Yes or no...?"

D. "Which do you like better...?"

A class is working on a lab that requires them to follow lengthy instructions; the instructor recognizes the pace of the class has slowed significantly and wants to ensure that all objectives are covered. Which of the following should the instructor do?

A. Manage the course flow and achieve learning objectives by asking the class to shorten their breaks and possibly return after a dinner break.

B. Achieve learning objectives by demonstrating the lab to the class then have them complete the lab together.

C. Group all slow learners together and offer extra assistance; have the other learners do additional labs.

D. Manage the course flow and achieve learning objectives by making the lab into a contest awarding a prize for the first three to finish.

During a lecture, an open-ended question is given to the class. A learner responds with an answer that is not completely correct. Which of the following would be the BEST way to give the learner the correct answer?

A. Explain to the learner that the answer was wrong, and then go through the correct answer. While explaining the incorrect answer, point out where the learner was wrong.

B. Repeat the learner's response, while explaining the areas of the question that were wrong, then asking the learner if they would change the answer to the correct response.

C. Focus on the parts of the answer that were correct. Next explain those aspects that were incorrect. Afterward, repeat those parts that were correct.

D. Ask another learner to explain why the answer given was incorrect, then repeat the learner's response. Ask the class to give other examples as to why this is incorrect.

The MAIN reason for conducting end-of-course assessments is to:

A. Recognize the learner with the highest exam percentage.

B. Determine which learners will retake the training.

C. Assess the needs of the organization.

D. Compare learner achievement to course objectives.