PK0-003 Online Practice Questions and Answers

Two project resources have been involved in several heated arguments based on approaches to meet project requirements. The first resource is convinced that the requirement is invalid, whereas the second resource believes that the requirement is valid but should be solved a certain way. As a project manager, which of the following is a suitable conflict resolution approach to attempt to remedy the situation?

A. Attempt `smoothing' and `negotiation' techniques

B. Threaten to report both employees to HR due to bullying

C. Make an executive decision as the project manager

D. Escalate the matter to the project sponsor

A chart of accounts is included in which of the following plans?

A. Quality management

B. Cost management

C. Risk management

D. Procurement management

Which of the following components of a project charter include identifying important milestones of the project?

A. Key project deliverables

B. High level assumptions

C. Identify stakeholders

D. High level constraints

If the SPI and CPI are both above 1, then the project is:

A. Behind schedule and under budget.

B. Behind schedule and over budget.

C. Ahead of schedule and over budget.

D. Ahead of schedule and under budget.

A project starts out as a small three month project. One month into the project, a stakeholder asks the team for additional functionality, which is estimated to take an additional three weeks. The project manager implements the functionality while waiting for approval. This is known as which of the following?

A. Change request

B. Risk

C. Resource constraint

D. Scope creep

An unexpected risk has been identified in a project. Which of the following actions should the project manager perform FIRST?

A. Add the risk to the risk register

B. Update the project probability / impact matrix

C. Submit a change request

D. Perform a risk qualitative analysis

Which of the following is a component of a quality management plan that measures values of the output?

A. Quality metrics

B. Quality assurance

C. Quality control

D. Quality baseline

Which of the following would aid in the creation of a communication distribution plan?

A. Risk register

B. Stakeholder register

C. Issue log

D. Change control log

Which of the following represents a good reason for formally closing out a project?

A. To provide historical information for future projects

B. To manage stakeholders' expectations

C. To promote team cohesiveness

D. To keep a record in case someone comes back later with an issue after transition

The BEST time to communicate stakeholder expectations to the project team is:

A. During bi-weekly status meetings.

B. During the project kick-off meeting.

C. During the development of the work breakdown structure.

D. At regular intervals as defined in the communications management plan.