DRAG DROP
Select each application design requirement on the left and drag it to the appropriate design approach on the right.
Select and Place:
DRAG DROP
From the left, drag each report into the corresponding report type on the right.
Select and Place:
Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)
A. Configure the request type as a weighted condition.
B. Configure a time period for the request date as a weighted condition.
C. Configure the apartment address as a weighted condition.
D. Configure the apartment address as a basic condition.
E. Configure the tenant name as a basic condition.
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
A. An accountant wants to list the largest order for the last month, for each customer account.
B. A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
C. A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
D. A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
A. Update the existing Default theme text entry.
B. Upload a new application theme.
C. Run a case type that uses the component and change the font on the view.
D. Add a new theme text entry to the application theme.
User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?
A. Add the My Cases page to the User A profile.
B. Add the My Cases page to the User A role.
C. Update the User A account to access the same portal as User
D. Update User A to the same role as User B.
You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email. How do you configure the case to achieve this behavior?
A. Enable email notifications on the case type.
B. Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.
C. Add a Send Email step to the case life cycle after the Approval step.
D. Configure a Collect Information step with read-only information, and then route the step to the customer.
Consider the following user story:
As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator.
Which two questions help you define the fields for the user view? (Choose Two)
A. Will field information about the operator be stored in an external database?
B. How do the fields for the operator need to be displayed?
C. Do the fields about the operator need to be displayed in multiple languages?
D. What fields does the account owner need to see to add an operator?
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list. How do you design the report to support this requirement?
A. Select Highest to Lowest sort type for Create Date.
B. Select Lowest to Highest sort type for Create Date.
C. Make the Create Date the first column in the report.
D. Add a filter condition where Create Date is greater than the current date.
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you design the report?
A. Summarize the regional cost centers by count.
B. Summarize the case ID column by count.
C. Define a function for the cost center column to total the case IDs.
D. Create a filter for each cost center and count the case IDs.