PEGACSA72V1 Online Practice Questions and Answers

Match each service record type to the correct role in processing an incoming request.

Select and Place:

Before a member is admitted to a hospital, a health care organization reviews authorization requests for insurance coverage. An intake operator performs the Review Authorization Request assignment to determine if the member qualifies for

coverage.

If the member qualifies for coverage, the case advances to the Review Treatment assignment for review by a physician. When the case arrives in the physician's worklist, the system automatically sends the physician an email.

If the member is denied coverage, the system resolves the request. The system also automatically sends two types of correspondence to the member: a letter and an email notification.

How would you configure the process so that the system automatically sends an email to the physician when the case arrives at the physician's worklist?

A. Add an SLA to the Review Treatment assignment that includes an escalation notification.

B. Add a notification to the Review Authorization Request assignment.

C. Add a notification to the Review Treatment assignment.

D. Add a SendCorrespondence local action to the Review Authorization Request assignment.

In an application, three email addresses (work, home, and other) can be captured for a customer. You use .Email (work) to refer to the work email address. What type of property is used to capture the email addresses?

A. Page

B. Value group

C. Value list

D. Page group

You have been asked to create a sequence of user forms for a travel reservation process. The forms contain fields that require calculation. For which reason do you use a declare expression to calculate values?

A. To perform the calculation in a specific case stage

B. To perform the calculation when the user clicks a button

C. To perform the calculation when a form is submitted

D. To perform the calculation wherever a field is updated

The application contains a case type ORG-App-Work-PurchaseOrder. The case type uses an embedded page to hold customer information. The embedded page is of class ORG- App-Data-Customer. What would be the most appropriate "Applies To:" class for a section rule displaying customer information?

A. ORG-App-Work

B. ORG-App-Data-Customer

C. ORG-App-Data

D. ORG-App-Work-PurchaseOrder

A hotel reservation application has the following requirement: Users must select the destination city from a list of options. The list is filtered based on user entry. As a user types the city name, the list of options narrows. Which UI control allows you to implement this requirement?

A. List to List

B. Menu

C. AutoComplete

D. Drop-down

A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How would you configure the report definition?

A. Use the purchase requests column to group the cost centers.

B. Summarize the regional cost centers by count.

C. Filter the results so that only cost center and purchase requests are included in the report.

D. Summarize the purchase requests column by count.

In an airline reservation application, users enter departure and return dates and submit for flight search. This is implemented as a flow action. You need to ensure that the return date is later than the departure date. You also need to copy the dates to a search parameter page that is used for flight search.

Select the two rule types that the flow action references to satisfy these requirements. (Choose two)

A. Edit Validate

B. Validate

C. Service Level

D. Data Transform

A form allows customers to specify the amount of a balance transfer for their credit card. The form contains two fields: one to display the available balance on the customer's credit card, and one for the user to enter the amount of the balance transfer.

You configure a validate rule to verify that the amount of a balance transfer is less than 75% of the available balance on the customer's credit card. How do you call the validate rule?

A. From the step in the case life cycle.

B. From the section that contains the field for entering the amount of the balance transfer

C. From the flow action where the customer submits the form

D. From the property used to capture the amount of the balance transfer

You need to read from an external database table containing inventory data. Which two ways could you integrate with the table? (Choose two.)

A. Use a SQL connector

B. Use a SQL listener

C. Use a data transform

D. Map the table to a class