OMNISTUDIO-CONSULTANT Online Practice Questions and Answers

A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360? view using FlexCards to replace the legacy application.

In this scenario, which three FlexCard features should the consultant recommend? Choose 3 answers

A. Actions

B. Custom Styles

C. Menu elements

D. Datatables

E. Newport Design System

When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.

Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?

A. OmniStudio Action

B. Integration Procedure

C. DataRaptor

D. Calculation Procedure

An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.

What is an advantage of calculation procedures that the consultant should highlight in this scenario?

A. Allows aggregate functions

B. Allows text concatenation using algebraic operators

C. Allows multiple versions that will execute based on when the request is made

D. Allows AI integration to calculate next best offer using policy attributes

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption? Choose 3 answers

A. Prefill data for users when possible

B. Replicate existing processes as-is

C. Provide keystroke commands for data entry

D. Divide complex processes into sections

E. Provide user help text

A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.

What three tools should be used in the solution the consultant recommends to meet these requirements? Choose 3 answers

A. OmniScript

B. Interaction Launcher

C. FlexCards

D. OmniStudio Action

E. DataRaptor

A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:

Service category Number of hours Hourly rate

The number of hours should be multiplied with the hourly rate to calculate the total for each row.

Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers

A. Edit Block

B. Multi-select

C. Formula

D. Step

E. Input Block

A consultant needs to design an OmniScript to capture the following information:

Select one payment method from a list of options Enter the address information with autocomplete Enter a phone number

Which OmniScript elements should be used to capture this information?

A. Radio, TypeAhead, and Telephone

B. Multi-Select. Address, and Telephone

C. Checkbox, Geolocation, and Number

D. Select, TypeAhead, and Number

An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.

Which OmniStudio tool should the consultant recommend to meet this requirement?

A. DataRaptor Transform with an interface Map

B. Aggregation Steps in a Calculation Procedure

C. Class-based Calculation Procedure

D. Grouped Calculation Matrix

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:

Step 1: Enter account name to retrieve account information Step 2: Review and edit account information Step 3: Select products Step 4: Enter payment information

Following best practices, what suggestion should the consultant make to improve the design?

A. Remove Step 1 and prefill the account information automatically.

B. Divide Step 2 into two steps, so each task is distinct.

C. Use an Edit Block in Step 4 to enter payment information.

D. Use Multi-select elements in Step 3 for the product list.

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.

On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.

What should the consultant recommend to meet this requirement?

A. Add a Set Errors element

B. Add a DataRaptor to retrieve the email address

C. Add a Validation Rule to the Contact object

D. Add a Conditional View to the last step