OG0-061 Online Practice Questions and Answers

What does the system of record fabric for IT management include?

A. Service models flowing across the service backbone

B. Functional components and their interactions

C. Data objects, their relationships and inter-dependencies

D. Value streams and their typical activities

What is a benefit of implementing the Requirement to Deploy value stream for the business?

A. Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe

B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration

C. Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand

D. Increased fulfillment efficiency and consistency through standard change deployment and automation

UML is the Object Management Group Unified Modeling Language.

The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?

A. Component

B. Class

C. Activity

D. Artifact

Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?

A. The percentage reduction in the network required for new or changed services

B. Self-Service: Increased success rate for user self-fix

C. Satisfied customers per service/application

D. Arrival and departure rate of service requests

What key data object is associated with the Project functional component?

A. IT Initiative

B. Portfolio Backlog Item

C. Conceptual Service

D. Scope Agreement

Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?

A. Contributing to business strategy and planning, enabling IT alignment with business plans

B. Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services

C. Defining the capabilities and business processes necessary for Project Management governance

D. Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery

What value stream has the value proposition of ensuring that the Service Release meets business expectations?

A. Request to Fulfill

B. Strategy to Portfolio

C. Requirement to Deploy

D. Detect to Correct

What data object is associated with the Engagement Experience Portal?

A. Shopping Cart

B. Service Catalog Entry

C. User Profile

D. Offer

What is an objective of the Detect to Correct value stream?

A. To build a culture of collaboration between IT operations and IT development

B. To manage an inviting consumption experience to acquire services, goods, knowledge, and support

C. To track the service usage and control the chargeback contract

D. To provide an overview of the business of IT operations and the services delivered

Which value stream connects consumers with IT goods and services?

A. Detect to Correct

B. Strategy to Portfolio

C. Request to Fulfill

D. Requirement to Deploy