NCMA Online Practice Questions and Answers

Correct Answer: B

All of these elements are important, but when dealing with medical records confidentiality is paramount. Always make sure that records are not being disclosed to an unauthorized entity, and check with the office handbook and other staff when in doubt.

Correct Answer: D

The OSHA is the Occupational Safety and Health Act.

It contains provisions for the safe operation of workplaces, and has specific sections dealing with

healthcare workplaces.

All workers in a medical office should be aware of the provisions of the act that apply to their duties.

Correct Answer: D

All leads for an ECG have specific locations that should be carefully followed.

The electrodes for the first lead should be placed on the left and right arms, in a place where there is no

thick muscle.

Correct Answer: C

A person entering a legal complaint is known as the plaintiff.

The person against whom the complaint is made is the defendant.

All parties in a court case are known as the litigants, and an appellant is a person who appeals to a higher

court to have the judgment of a lower court overturned.

Correct Answer: C

The appointment matrix should display room availability, staff availability (and unavailability, e.g. holiday times) and should have built-in catch up times to make up for any overruns during the day. A well-run appointment matrix minimizes the chances of patients arriving and no doctor or room being available for them to be seen.

Correct Answer: B

All medical institutions are required by the OHSA to have an exposure control plan in the event of an

outbreak of airborne, waterborne or blood-borne pathogens.

Make sure you are familiar with this plan and with the role that you are expected to take on in the event of

an emergency.

Correct Answer: A

The lithotomy position is used for examinations of the perineal area, as well as in childbirth.

The patient should be lying on their back, with their heels above their hips ?stirrups will often be used to

achieve this position.

Correct Answer: B

Correct Answer: A

Correct Answer: B