MS-220 Online Practice Questions and Answers

A company uses Exchange Online.

A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK

You need to resolve the issue.

Solution: Remove the sender's email address from the recipient's block list.

Does the solution meet the goal?

A. Yes

B. No

A company uses Exchange Online. The company creates a public folder mailbox named Pub1.

A user named User1 reports they are unable to access Pub1.

User1 reports they receive the following error message after you configure the permission on Pub1:

There is no existing permission entry found for user: User1

You need to resolve the issue. Which cmdlet should you use?

A. Update-PublicFolder

B. Update-PublicFolderMailbox

C. Set-PublicFolder

D. Update-PublicFolderHierarchy

E. Set-MailPublicFolder

A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).

A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.

You need to resolve the issue.

What should you do?

A. Configure the scope of the address book policy to include DDG1 as a member.

B. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.

C. Instruct User2 to upgrade their internet browser.

D. Instruct User1 to send the encrypted email to User2.

A company uses Exchange Online.

A user reports they are not receiving emails with attachments from known senders.

You need to troubleshoot the issue.

Which two policies should you review? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. Safe Attachments

B. Anti-phishing

C. Anti-malware

D. Anti-spam

A company uses Exchange Online. An administrator deletes a mailbox named Userl when the user leaves the company. Six months later the user returns to the company. and the administrator creates a new mailbox named User1.

A user reports receiving the following non-delivery report (NDR) when they send an email to Userl:

RfSOlVER.-DR.E-RecipNotFojr.d; not found

You need to recommend a solution to resolve the issue. What should you recommend?

A. Instruct the user to type the email address for User1.

B. Delete the LegacyExchangeDN value on the new User1 mailbox.

C. Instruct the user to delete User1 from their Microsoft Outlook autocomplete cache.

D. Remove User1 from the Blocked Senders list.

You need to troubleshoot the issue reported by users in the Tailspin AD tree. What should you review?

A. Autodiscover records in DNS

B. firewall rules on the client

C. firewall rules on the server

D. Edge Transport rules

DRAG DROP

A company uses Exchange Online. The company has only the default policies enabled in Exchange.

A user reports that some of their emails are quarantined.

You need to determine why emails are quarantined. Which quarantine policies should you verify? To answer, drag the appropriate quarantine policies to the correct quarantine reasons. Each quarantine policy may be used once, more than

once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Select and Place:

DRAG DROP

A company uses a Microsoft Exchange Server 2019 hybrid environment.

You observe that emails sent from the on-premises users are being journaled. However, the emails from users in Exchange Online are not being joumaled.

You need to resolve the issue. You open the Classic Exchange admin center.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

HOTSPOT

A company named Contoso. Ltd. uses Exchange Online.

A user named User1 reports a problem connecting their mobile device to Exchange.

You need to troubleshoot the issue.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

You need to resolve the issue reported by User2.

How should you complete the commands? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area: