M8010-238 Online Practice Questions and Answers

IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A. Manufacturing, High Tech, Communication/Media/Entertainment, LifeScience, and Education.

B. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

C. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

D. Manufacturing, High Tech, Communication/Media/Entertainment/ LifeScience, Consumer.

The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.

A. find the optimal price point of a quote

B. handle approvals of quotes

C. make quote negotiations more effective since alternative quotes can be presented to a prospect

D. Both A and B.

WebSphere Commerce helps businesses to deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A. All direct channels.

B. All direct channels including mobile touchpoints.

C. Both direct and extended channels like social networks.

D. Web, mobile, call center, and in-store.

How does WebSphere Commerce support the business need of running multiple sites or micro-sites?

A. Starter store sites

B. Extended sites

C. Widgets

D. Site Management Tools

What component of IBM Sterling Order Management allows companies to efficiently handle returns and exchange processes?

A. Sterling Collaboration Network

B. Reverse Logistics

C. Sourcing and Scheduling

D. Vendor Management

In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?

A. Sourcing and procurement of goods and services.

B. Servicing customer needs across multiple channels.

C. Selling and fulfillment across channels.

D. Personalization and marketing across all channels

What are the solution capabilities of WebSphere Commerce platform?

A. Sell across direct and extended channels.

B. Support for marketing and merchandizing across channels.

C. Both A and B.

D. Manage enterprise wide product and customer information

In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A. Sourcing and procurement of goods and services.

B. Servicing customer needs across multiple channels.

C. Selling and fulfillment across channels.

D. Personalization and marketing across all channels.

In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A. Buy

B. Market

C. Sell and Service

D. Service

What are manual pricing rules?

A. Pricing rules that are automatically applied to a quote by the system.

B. Pricing rules that are suggested by the system for a sales rep to use in a quote.

C. Pricing rules that always require approval by a sales manager if applied.

D. Pricing rules that allow discounting of shipping costs.