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EXIN ITSM20F Exam Dumps

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EXIN ITSM20F Exam Dumps

Vendor: EXIN
Exam Code: ITSM20F
Exam Name: IT Service Management Foundation based on ISO/IEC 20000
Certification: ITSM
Total Questions: 78 Q&A
Updated on: Dec 11, 2024
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EXIN ITSM20F Last Month Results

324
Successful Stories of EXIN ITSM20F Exam
96.1%
High Score Rate in Actual EXIN Exams
93.8%
Same Questions from the Latest Real Exam

ITSM20F Online Practice Questions and Answers

Questions 1

Different types of events are reported to the Service Desk. Which event is an incident?

A. Information about the rollout of a specific application

B. A notification that a new toner cartridge has just been installed in a printer

C. A report that the printer is not working

D. A request for the installation of a new bookkeeping package

Show Answer
Questions 2

While planning for service improvements, what is an important best practice to consider?

A. Service improvement targets should be measurable, linked to business objectives and documented in a plan.

B. The progress of service improvement should be discussed at least weekly in the steering committee.

C. The progress should be monitored closely by an independent project manager to maintain objectivity.

D. The service improvement targets should not change until the target is reached, or else no consistency is maintained

Show Answer
Questions 3

Who or what should always be informed in case a release is rejected, delayed or cancelled?

A. Business relationship management

B. Change management

C. Incident management

D. The senior management representative

Show Answer More Questions

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Leads4Pass ITSM ITSM20F Exam Analysis

The following table comprehensively analyzes the quality and value of ITSM ITSM20F exam materials.

leads4pass certification exam analysis
IT Service Management Foundation based on ISO/IEC 20000(ITSM)
PDF
PDF is the simplest and indispensable tool for certification exams. Leads4Pass ITSM ITSM20F PDF is suitable for learning in most environments.
VCE
VCE TestEngine is only available on Windows operating systems. Leads4Pass VCE comes at no additional cost and is free forever.No installation required, just unzip and use.Environmental protection and safety.
News
The overall pass rate of Leads4Pass reached 96.1%, ITSM ITSM20F successful cases were 324 last month, and the complete hit rate reached 93.8%!
Update
We check the update at least 1-2 times every month. If it is an official update, we will complete the most effective check of the update in 3 working days.
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ITSM (ITSM20F) exam materials are edited, reviewed, and finally sent to the front end by the Leads4Pass EXIN multi-person team based on actual topics.
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