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EXIN ITIL-F-CHS Exam Dumps

Vendor: EXIN
Exam Code: ITIL-F-CHS
Exam Name: ITIL Foundation-CHS
Certification: EXIN ITIL
Total Questions: 238 Q&A
Updated on: Nov 12, 2024
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ITIL-F-CHS Online Practice Questions and Answers

Questions 1

Which of the following statements BEST describes the aims of release and deployment management?

A. To build, test and deliver the capability to provide the services specified by service design

B. To ensure that each release package specified by service design consists of a set of related assets and service components

C. To ensure that all changes can be tracked, tested and verified if appropriate

D. To record and manage deviations, risks and issues related to the new or changed service

Show Answer

Questions 2

The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?

A. Training in risk management for all staff and identification of risks

B. Identification of risk, analysis and management of the exposure to risk

C. Control of exposure to risk and investment of capital

D. Training of all staff and investment of capital

Show Answer

Questions 3

Which of the following is the best definition of IT service management?

A. An internal service provider that is embedded within a business unit

B. A complete set of all the documentation required to deliver world class services to customers

C. Technical implementation of supporting IT infrastructure components

D. The implementation and management of quality IT services that meet business needs

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