ISEB-BA1 Online Practice Questions and Answers

A system holds information about an employee; Mike Berry. Which of the following is Mike Berry an example of?

A. An attribute.

B. An object.

C. A class.

D. An operation.

Which of the following BEST describes an ethnographic study?

A. A study which uses prototype graphical screens to demonstrate a user requirement.

B. A study of users in their workplace undertaking representative simulated scenarios.

C. A study where the analyst spends an extended period of time in the target environment.

D. A study which ensures that the needs of a wide range of ethnic groups are considered.

It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?

A. The validation of the requirement.

B. The source of the requirement.

C. The resolution of the requirement.

D. The justification of the requirement.

Every night at midnight a batch process is invoked to invoice all orders received that day. How will the time midnight be represented on a use case diagram?

A. As a use case.

B. As an association.

C. As an actor.

D. As a system boundary.

An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?

A. Ethnographic study.

B. Interviewing.

C. Activity sampling.

D. Protocol analysts.

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

A. Year 4.

B. Year 5.

C. Year 3.

D. The project does not break even.

The term CATWOE provides a framework for defining and analysing business perspectives. In a project, which letter of CATWOE should be first understood by the business analyst?

A. The Owner.

B. The Customer.

C. The Weltanschauung or world-view.

D. The Actor.

Which of the following options only includes workshop discovery techniques?

A. Brainstorming, brainwriting, mind maps.

B. Round robin, post-it exercise, brainstorming.

C. Rich pictures, mind maps, task scenarios.

D. Stepwise refinement, context diagrams, process models.

The following is a list of statements about stakeholders and stakeholder management.

a.

A customer can be considered as a stakeholder in a project.

b.

A supplier can be considered as a stakeholder in a project.

c.

Stakeholders' positions do not remain static during the life of the project.

d.

Communication must not be tailored to each stakeholder in the project.

Which of the following is correct?

A. Statements a, b and c are correct, statement d is incorrect.

B. All four statements are correct.

C. Statements a and c are correct, statements b and d are incorrect.

D. Statements b and c are correct, statements a and d are incorrect.

Which of the following actions could sustain business change?

A. Develop the coaching skills of selected staff members.

B. Establish clear benefits for selected, powerful stakeholders.

C. Retain the previous system and its associated processes.

D. Ensure that improved staff performance is not rewarded.