General Electric (GE) portfolio model for competitive analysis of strategic business units (SBUs) is presented in a matrix format. This matrix
A. Has four quadrants.
B. Shows SBUs as circles directly proportional to their business strength.
C. Classifies its cells into nine zones.
D. Classifies each variable in one of three categories.
Strategic choices in an emerging industry are inherently subject to great uncertainty and risk with regard to competitors, industry structure, and competitive rules. Accordingly, a firm considering entry into an emerging industry:
A. Has little need to be concerned with industry cooperation.
B. Is least likely to be able to shape the industry structure at this stage.
C. May enjoy such benefits of pioneering as experience advantages and early commitment to suppliers.
D. Must be prepared for responding vigorously to competitors' moves.
Paul Hersey and Ken Blanchard developed a situational leadership model with two dimensions:task and relationship behaviors. In this model, a participating leadership style has which dimensions?
A. High task and high relationship.
B. High task and low relationship.
C. Low task and high relationship.
D. Low task and low relationship.
A staff auditor is technically outstanding and works well with audit clients but is not good at leading an audit team. To improve the auditor's performance, the auditor should be:
A. Put in charge of the biggest project; the only way to learn is by performing the task.
B. Put in charge of small projects with set milestones and a fully trained staff.
C. Sent to school for management theory classes.
D. Left alone and given assignments that accentuate personal strengths and avoid personal weaknesses.
In what form of organization does an employee report to multiple managers?
A. Bureaucracy.
B. Matrix.
C. Departmental.
D. Mechanistic.
Which of the following is false with regard to quality circles and self-managed teams?
A. Managerial acceptance by tradition-oriented managers.
B. Self-managed teams are assigned by management, and quality circle teams are voluntary.
C. Self-managed teams and quality circles often have better cohesion among members.
D. Self-managed teams and quality circles are often able to help the organization operate more efficiently and effectively.
Which of the following is not an appropriate approach to team building?
A. Ensuring a balance of complementary team roles.
B. Choosing members who need to improve skills.
C. Developing clear and shared values.
D. Selecting team members based on how the members are likely to relate to each other.
Which of the following motivational theories are most alike in that both theories assume employees want to work and can do so unsupervised?
A. Theory X and Theory Y.
B. Theory X and Theory Z.
C. Theory Y and Theory Z.
D. Theory Y and Herzberg's two-factor theory.
Effective communication is most likely to take place when the:
A. Sender and receiver share similar frames of reference.
B. Message is stated in general rather than specific terms.
C. Message is delivered as quickly as possible.
D. Sender ignores any underlying assumptions.
Intentional stimulation of conflict can be triggered by:
I. Making changes to the organizational structure
II. Hiring new employees with different values, attitudes, and backgrounds
III.
Assigning an employee the role of devil's advocate to oppose the majority views
A.
I only.
B.
I, II, and Ill.
C.
I and Ill only.
D.
II only.