ICYB Online Practice Questions and Answers

Benefits and working conditions would be primarily the concern of which of the following?

A. Voice of the Customer

B. Voice of the Employee

C. Voice of the Business

D. Voice of the Process

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

A. Diamond

B. Circle

C. Ellipse

D. Rectangle

To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.

A. Graphical

B. Data collection

C. Shewhart

D. Brainstorming

Long-term Data represents all the variation that one can expect to experience from the output of the subject process.

A. True

B. False

Lean Principles defines for us ________ specific areas where waste typically exists in our processes.

A. Three

B. Five

C. Seven

D. Nine

The Control Plan is created following the finalization of the Measure Phase and can be closed when?

A. After the project costs have been recouped

B. When the Champion says so

C. Never, a Control Plan must stay in place

D. At the fiscal yearend of the business

As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

A. Work force

B. Number of process steps

C. Inventory

D. Cost of Poor Quality

A Belt gathered the following defect data for a coat production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be:

Data: Cutting 37

Forming 51

Stitching 82

Sealing 27

A. Forming, Sealing, Stitching, Cutting,

B. Cutting, Stitching, Sealing, Forming

C. Stitching, Forming, Cutting, Sealing

D. Forming, Cutting, Sealing, Stitching

The deviation of the measured value from the actual value experienced over time is known as the ___________________.

A. Bias

B. Linearity

C. Repeatability

D. Stability

When a Belt utilizes a problem solving approach that is automated thus requiring no particular understanding for use it is called ___________________ .

A. No Brainer

B. Mistake Proofing

C. Auto-defective

D. Self-Regulating