HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Correct Answer: ACD

Explanation: According to the Salesforcedocumentation, the following capabilities of the provider search would a customer service agent use to help payers find the right provider:

Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or

facilities. This helps them find the most relevant information quickly and easily. Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search provider. The provider search allows customer

service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.

Correct Answer: BD

Explanation: The two best practice recommendations to upload information to support Provider Search and Provider Relationship Card are using Composite API Request and Data Loader. Composite API Request is a REST API resource that allows the administrator to execute multiple requests in a single call, which reduces the number of API calls and improves performance. Data Loader is a tool that allows the administrator to insert, update, delete, or export data from Salesforce objects in bulk.

Correct Answer: BE

Explanation: Health Cloud Consent Management provides features such as email for signature and e-signature. Email for signature allows users to send consent documents to participants via email and track their status. E-signature allows participants to electronically sign consent documents using a third-party service such as DocuSign1. Capture Data Use Purpose, Delegated Signing, and Capture IP Address during completion are not features of Health Cloud Consent Management.

Correct Answer: AD

Reference and details below.

According to the Health Cloud Data Model Developer Guide, two ways that an administrator can ensure that Patient Risk scores are recalculated periodically are:

Set up a scheduled Apex batch job. This method allows the administrator to create an Apex class that implements Database.Batchable interface and Schedulable interface, and schedule it to run at specified intervals using Apex Scheduler.

Set up an Apex batch job and run it manually. This method allows the administrator to create an Apex class that implements Database.Batchable interface, and execute it manually using anonymous Apex code or developer console. Using

CMS recalculation API is not a valid way, as CMS recalculation API is not a feature of Health Cloud. Using a third party API to recalculate CMS risk score is not a recommended way, as it can introduce security and integration risks. Creating

aHealthcare Provider enrollment flow is not a relevant way, as it has nothing to do with patient riskscores.

Correct Answer: B

Explanation: Concurrent review is a type of care request review that ensures that a member is getting the right care in a timely and cost-effective way. It involves reviewing the medical necessity and appropriateness ofan ongoing service or admission3. Disposition review, care review, preauthorization review, and retrospective review are not thecorrect terms for this type of review.

Correct Answer: B

Explanation: Code Sets are the entity inthe new data model of Health Cloud that can be used to store mappings between different coding systems such as ICD and HCC codes. Code Sets are a collection of codes that represent a specific concept or value in a terminology system1.

Correct Answer: BDE

Explanation: The three steps that are required as part of the setup of Virtual Care in Health Cloud are setting up and configuring Salesforce Scheduler, assigning Health Cloud Video Calls permission set, and installing the Virtual Care unmanaged package. Salesforce Scheduler allows Bloomington Caregivers to schedule video appointments with patients or members. Health Cloud Video Calls permissionset allows users to access the video call features in Health Cloud. Virtual Care unmanaged package provides out-of-the-box components and flows for enabling video calls in Health Cloud.

Correct Answer: D

Medication Management is a Health Cloud add-on product that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs1. One of the features of

Medication Management is the ability to perform medication reconciliation of patients' medication list and detect potential drug-to-drug interactions1. This feature can help Bloomington Caregivers to view and address any medication issues for

their patients and make recommendations based on the data within Health Cloud.

References:

1: Medication Management | Health Cloud Administration |Salesforce Developers

Correct Answer: ABE

Explanation: The three steps that the administrator should take as part of the org setup to enable Assessments are enabling Discovery Framework in Setup, adding the Assessment component to the Patient page, and enabling users to view and complete Assessments. Discovery Framework is a feature that allows the administrator to create and manage assessments in Health Cloud. The Assessment component is a Lightning component that displays the assessments assigned to a patient on their record page. Enabling users to view andcomplete Assessments requires assigning them the appropriate permission sets and page layouts.

Correct Answer: BD

B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the

connection to the external benefit service that provides the patient's insurance coverage information.

D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A namedcredential specifies the URL of the external benefit service and the

authentication protocol and credentials to use for callouts to that service. References: : Set Up Data for Benefit Verification : [Named Credentials]