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Vendor: HDI
Exam Code: HD0-100
Exam Name: HDI Help Desk Analyst (HDA)
Certification: HDI Certifications
Total Questions: 116 Q&A
Updated on:
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Which two are effective techniques for dealing with stress? (Choose two.)
A. Set realistic goals/objectives
B. Use high energy drinks, e.g., coffee, caffeine drinks to keep energy levels up
C. Exercise and observe good nutrition practices
D. Take long breaks
Which three approaches help create a positive business reputation? (Choose three.)
A. Try to have a positive and memorable effect on every person you communicate with each day
B. See what you can do to assist any co-worker who is unhappy or experiencing problems
C. When you hear complaints about yourorganisation, change the subject
D. Have a good attitude and never speak negatively about yourorganisation
What are three reasons for providing consistent service? (Choose three.)
A. To ensure empathy to customer needs
B. To guarantee professionalism
C. To ensure a commitment to excellence
D. To instill confidence in your customer
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The following table comprehensively analyzes the quality and value of HDI Certifications HD0-100 exam materials.