In GVP 8.1.2, which of the following items does the Call Dashboard in Genesys Administrator allow to be monitored?
A. Fetch Performance
B. Component Utilization
C. IVR Profile Utilization
D. Tenant Utilization
E. All of the above
F. None of the above
A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application CANNOT include __________.
A. The fully qualified name of the web server that hosts the application
B. The numeric IP address of the web server that hosts the application
C. The name of the first page of the voice application
D. The path to the
The
A. A call arrives at the VCS
B. An application is created and configured in EMPS
C. The WatchDog on the EMPS is restarted
D. Requested by the IVR Server
Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?
A. Voice Over IP Service
B. Extension
C. Trunk
D. Trunk Group
E. All of the above
F. None of the above
When troubleshooting a call failure and there is a slow busy signal, what action would you take?
A. Check all the voice circuits on that server.
B. Make sure that GVP.ini localconfig is set to 1
C. Troubleshoot the problem with the carrier
D. Check the Netmgt.log file
Under what circumstances it is appropriate to deploy an IP Call Manager?
A. Three or more VCS's
B. An IPCS and a VCS on the same computer
C. An IPCS deployed on the same computer as the EMPS
D. Two or more IPCS's
Which component within a VOIP SIP solution "fetches" the application profile from the Provisioning System
based on the Dialed Number or URI when there is more than one IP Communication Server?
A. Arbitrator process
B. Resource Manager by accessing the Polyhedra Database
C. PopGateway by communicating to the Dialogic board
D. SIP or H.323 Session Manager
For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?
A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. A route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
What does the log flag *:0x3 stand for?
A. No logging
B. Error + warning messages for all modules
C. Disable all logging
D. Show all logs for all modules
A logical group of ports is referred to as a __________.
A. Telephony Manager
B. Route
C. Page Collector
D. MRCP Client