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Vendor: Genesys
Exam Code: GCP-GC-ADM
Exam Name: Genesys Cloud Certified Professional - Contact Center Admin
Certification: Genesys Certification
Total Questions: 60 Q&A
Updated on:
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If you navigate away from the page without saving the Script, you will not lose any work you have completed.
A. True
B. False
What would you select from the Admin>Outbound Dialing menu to create a new campaign?
A. Scripts
B. Schedules
C. Campaign Dashboard
D. Campaign Management
What statements are true regarding contact lists used for outbound campaigns? (Choose three.)
A. Contact lists must contain the home phone number and first and last name fields, at a minimum
B. Contact lists are read-only and cannot be updated by the agents
C. A contact list can have its own unique structure, including an arbitrary number of phone number types
D. Each campaign can have its own contact list, or contact lists can be shared among campaigns
E. To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name
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The following table comprehensively analyzes the quality and value of Genesys Certification GCP-GC-ADM exam materials.