EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

Northern Trail Outfitters wants to add a background image to a record listof products in its digital experience. How should an administrator accomplish this?

A. Use an HTML component

B. Create CMS items.

C. Use a Flexible page layout.

D. Build a custom Lightning component.

The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup. How should the administrator ensure that CK custorners do NOTreceive a welcome email when the site is once again active?

A. Use the new Service Not Available (SNA) feature.

B. Use Data Loader to remove all members' email addresses.

C. Disable the Send welcome email checkbox for the site.

D. Remove all profiles fromthe site's membership and add them again after the site is activated.

DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.

Which two feature are available for DR to implement a solution involving insurance agent persona?

Choose 2 answers

A. Financial Services Community permission setlicense

B. Insurance Agent Portal Lightning template

C. Financial Services Lightning template

D. Insurance agent permission set license

Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customersthe ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company's leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.

What is the recommended way to add partners and internal users to the customer Expenence site?

A. Create business accounts for partners and internal users, enable the accounts as customers, and thencreate users under these accounts by creating contacts.

B. Configure SSO between the partner site and customer site so partners get access. Also configure SSO between internal org and the customer site so internal users get access to the customer site.

C. Add the existing partner profiles and internal user profiles to the customer Experience site; this will automatically give users access to the customer site.

D. Enable the partner accounts and the internal accounts as customers; the users under these accounts will then automatically gam access to the customer site.

Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates. Which tool should the Experience Cloud consultant recommend to make these changes?

A. ExperienceBundle

B. Experience CloudScript Master

C. Site Builder

D. Lightning Builder

Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.

Which user visibility setting needs to be enabled at a minimum?

A. None

B. Site User Visibility

C. Guest User Visibility

D. Portal User Visibility

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.

What could be two reasons for this failure?

Choose 2 answers

A. The portal role record has not been created.

B. The portal profile record has not been created.

C. User records are missing. Penal and Pep ore

D. Contact records have not been created.

Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer. What should an administrator do to capture information upfront on the Experience site?

A. Create a flow for customers to fill out before initiating Chat.

B. Enable Chat for only authenticated users and pass the user's information on hidden fields.

C. Deploy a unique chat per topic.

D. Create a pre-chat form to fill out before initiating Chat.

Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NTO has Customer Community Pluslicenses.

How should NTO manage its accounts in its Partner Community?

A. Extend the Standard Role Hierarchy setting departments as child accounts.

B. Enable the External Account Hierarchy setting departments as child accounts.

C. Use the Business Accountsand Contacts with Sharing Sets to grant additional record access as needed.

D. Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.

Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set upthe Salesforce content Delivery Network (CDN) for its domain in

production environment.

What should CK keep in mind about salesforce CDN?

A. Salesforce CDN is only supported in Full sandbox environments.

B. Salesforce CDN is not supported in sandbox environments.

C. Salesforce CDH is only supported in Developer sandbox environments

D. Salesforce CDN is supported in all sandbox environment