Printable PDFEXIN EX0-103 Exam Dumps
Vendor: EXIN
Exam Code: EX0-103
Exam Name: ISO/IEC 20000 Foundation
Certification: EXIN Inc Certification
Total Questions: 116 Q&A
Updated on: Nov 12, 2024
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Free EX0-103 Exam Questions in PDF Format
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EX0-103 Online Practice Questions and Answers
Which of the following standards was the forerunner to ISO/IEC 20000?
A. BS 1968
B. BS 7799
C. BS 8800
D. BS 15000
Who has a responsibility in continual improvement?
A. the customer
B. all employees
C. Quality experts only
D. Management only
Why are processes required?
A. to be able to define quality objectives in a structured manner
B. to ensure that service issues never arise
C. to provide consistency in the output from activities
D. to satisfy the needs of major outsource providers
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