EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Answers

A university plans to use a sandbox for staff training. Sincesandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous. What should the consultant recommend to ensure that student information remains private?

A. Salesforce Data Mask

B. Formula Fields

C. Event Monitoring

D. Salesforce Shield

An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal. Which feature should the consultant recommend to meet the requirement?

A. Email to Case

B. Success Teams

C. Advising Pools

D. Early Alerts

A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In thepast, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether

the implementation project is successful.

Which two metrics should the consultant recommend?

Choose 2 answers.

A. Percentage of staff logins each month

B. Volume of emails to the office

C. Time saved when creating business reports

D. Number of student phone inquiries

International Programs wants to track the emergency contacts for students who are studying abroad.

Which functionality should a consultant implement to meet this requirement?

A. Relationships

B. Household Accounts

C. Affiliations

D. Success Teams

A university providers corporate training options to local businesses. The university wants to offer a seamless experienceto students and allow them to select and purchase available courses. Which solution should the consultant recommend to meet the requirement?

A. Salesforce CPQ

B. Financial Service Cloud

C. Salesforce File

D. A third-party app

Auniversity is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.

Which consideration should the consultant discuss with the university?

A. The recommended default Account record is the Administrative Account record type.

B. A new Program Enrollment record will automatically be created when a new Contact is created.

C. Multiple address management can only be enabled for the House Account record type.

D. Contact are private only to Administrative Account record type.

An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content. What should a consultant recommend to meet this requirement?

A. Salesforce Data Management Platform

B. Einstein Account-Based Marketing

C. Pardot Business Unit

D. Marketing Cloud Business Unit

A consultant for university has built customizations in a sandbox environment that is a different version from the production org. What should theconsultant do first to avoid any issues?

A. Package the customizations, refresh the sandbox and reinstall the customization.

B. Manually update the production org by installing the release update from Github.

C. Submit a case to Salesforce Support to update the production org.

D. Deploy the customizations into the production org via change sets.

An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school. Which solutionshould the consultant recommend?

A. Advisor Link Pathways

B. Tableau Prep Builder

C. Einstein Next Best Action

D. Einstein Prediction Builder

The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.

What should the consultant confirm?

A. The directorhas end-user support for the project.

B. The director has leadership support for the project.

C. The project has a specific vision.

D. The project has a measurable goal.