CRT-402 Online Practice Questions and Answers

Your manager has asked you to create an object with radio buttons that track a rating of 1-5.

How will you achieve this?

A. Create a dependent picklist that feeds the radio button type field.

B. Create a Visualforce page with radio buttons.

C. Create a radio button with 5 option.

D. Create a formula field.

Universal Containers wants to display a message when an opportunity close date is less than 60 days in the future.

What can be used to display different text on the opportunity record depending on the number of days until the target close date?

A. Workflow Update

B. Process Builder

C. Sales Process

D. Formula Field

The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.

Which two automation processes should be used to accomplish this? (Choose two.)

A. Flow Builder

B. Process Builder

C. Escalation rules

D. Scheduled Apex

You can control access to report folders based on __________.

A. Permissions, roles, and public groups.

B. Public groups, organization-wide defaults, and IP restrictions.

C. Password settings, permissions, and user settings.

D. All of the above.

Universal Containers are doing a deep analysis on their monthly sales data, and would like the sales revenue split as products sold per country.

What would be the ideal report to address this need?

A. Tabular

B. Summar

C. Matric

D. Joined

What type of field can be used to filter a Report Chart that has been added to a Page Layout?

A. Name Field

B. Formula Field

C. Matching ID Field

D. Standard Field

All contact's mailing post code should match the account shipping postal code.How to do it?

A. Use NOT EQUAL operator

B. Use compare operator

C. Use distance()use distance()

D. Geolocation()

The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers

A. Existing list views that reference the field may be deleted.

B. Field references will be removed in Visualforce pages

C. All data should be backed up before converting a text field.

D. Changing a field type will remove existing field history.

Need to change ownership when field of custom object changed.

A. Apex trigger

B. Assignment Rule

C. Validation Rule

D. Visual Workflow

What is a use case for approval processes? Choose 2 answers.

A. Approve expense reports automatically when less than $50.

B. Update the PTO record field with the user's manager.

C. Require the CFO to review the salary range for all job offers.

D. Ensure an opportunity that has at least one product added.