CRT-101 Online Practice Questions and Answers

Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.

A. True B. False

When you delete a Contact, it's associated Campaign Member record is deleted as well.

A. True

B. False

The Account owner, Opportunity Owners and case owners:

A. Has to be the same user

B. Has to be from the Same Profile

C. Has to be from the same Role

D. Can be different Users

On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?

A. Blank

B. Today

C. Last Day of Current Quarter

D. Last Day of Current Month

E. Last Day of Current Year

You can edit their user profiles and define Trusted IP ranges so that users don't have to activate new computers within this range but without blocking those that are not.

A. True

B. False

What are Public Groups?

A. Sharing between Users, other Public Groups, Roles and Roles/Subordinates

Which Sales Cloud Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?

A. Cloud Scheduler Enhancements.

B. Email Attachment Enhancements

C. Activity Attachment Enhancements

D. Email Association Enhancements.

E. Salesforce Mobile Usage Data in Custom Report Types.

F. Email to Salesforce Enhancements.

Which of the following are true about the field type "Text Area(Long)" ?

A. 1) Maximum length of 32,000 chars. 2) Any length from 0 to 32,000 chars. is allowed 3) Line breaks do not count towards the max length of the field 4) This data type is not available for activities or products on opportunities

B. 1) Maximum length of 3200 chars. 2) Any length from 256 to 32,000 chars. is allowed 3) Line breaks do not count towards the max length of the field 4) This data type is not available for activities or products on opportunities

C. 1) Maximum length of 32,000 chars. 2) Any length from 256 to 32,000 chars. is allowed 3) Line breaks count towards the max length of the field 4) This data type is available for activities or products on opportunities

D. 1) Maximum length of 32,000 chars. 2) Any length from 256 to 32,000 chars. is allowed 3) Line breaks count towards the max length of the field 4) This data type is not available for activities or products on opportunities

When controlling and dependent fields are available in Connect Offline...

A. You will be able to edit one, with it automatically updating the other

B. The logic between them is not available

C. You can only edit the controlling field

D. You can only edit the dependent field

At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have

been created on the Account Object.

An Administrator needs to report on the newly created fields.

What should the Administrator do to achieve this goal?

A. From the Custom Report Type, Edit Layout, then add the new fields to the report.

B. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report.

C. Create a new account report and add the new fields from the Report Builder.

D. Create a new account report folder, go to share, and then add the new fields.