CIS-HAM Online Practice Questions and Answers

When creating a list report that groups all assets by product model, which table is used?

A. alm_asset

B. alm_model

C. alm_model_category

D. alm_hardware

How do you calculate residual value?

A. Subtract the amortized value from the cost of the asset

B. Subtract storage and lease cost from the cost of the asset

C. Subtract the depreciation from the cost of the asset

D. Subtract the salvage value from the cost of the asset

Within the asset audit form, where would you find the list of all assets that were found at the stockroom or warehouse that is being audited?

A. Identified assets

B. Scanned assets

C. Expected assets

D. Labelled assets

E. Inventoried assets

What is included in the total cost of ownership? (Choose two.)

A. Delivery cost

B. Original cost

C. Depreciation expense

D. Operational expense

Select the three main components of the data certification process. (Choose three.)

A. Certify the certification

B. Assign the certification tasks

C. Create the certification filter

D. Create the certification schedule

E. Run the certification

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

A. Mobile Asset Receiving

B. Mobile My Assets

C. Hardware Model Normalization

D. Hardware Asset Dashboard

E. Stockrooms

F. Asset and Model Records

G. Asset Inventory Audit

What hardware asset attribute should you track that is NOT part of a configuration item (CI)?

A. IP address

B. CPU

C. Cost

D. Operating system

E. Memory

What information should be tracked in an asset record? (Choose two.)

A. Physical resources

B. Financial information

C. Operational details

D. Contractual information

E. Logical relationships

Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)

A. Scanned

B. Not found

C. New

D. Scanned and not expected

E. Scanned and expected

F. Expected and not found

Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

A. Revert normalization results

B. Create and delete asset records

C. Create purchase orders

D. Create flows

E. Import assets

F. Add Service Catalog entries