ServiceNow CIS-CSM Exam Dumps

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ServiceNow CIS-CSM Exam Dumps

Vendor: ServiceNow
Exam Code: CIS-CSM
Exam Name: Certified Implementation Specialist - Customer Service Management
Certification: ServiceNow Certifications
Total Questions: 239 Q&A
Updated on: Dec 25, 2024
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ServiceNow CIS-CSM Last Month Results

852
Successful Stories of ServiceNow CIS-CSM Exam
99.9%
High Score Rate in Actual ServiceNow Exams
90.2%
Same Questions from the Latest Real Exam

CIS-CSM Online Practice Questions and Answers

Questions 1

What should be part of the pre-engagement collateral?

A. Frequently Asked Questions (FAQ)

B. Scoping Guide

C. Customer Service roles template

D. Stock Keeping Unit (SKU) and pricing sheet

Show Answer
Questions 2

Which of the following best describes how the CSM application uses the Asset table?

A. CSM uses the Product table instead of the ITSM Asset table

B. CSM uses the Product Model table instead of the ITSM Asset table

C. ServiceNow uses the same Asset table for both CSM and ITSM, however CSM has a different subset of fields

D. Because CSM Assets are managed differently from ITSM Assets ServiceNow uses different Asset Tables for CSM than it does for ITSM

Show Answer
Questions 3

After installing the Performance Analytics Content Pack for Customer Service, which job must be run to retrieve daily case data from previous months?

A. Customer Service Historic Data Collection

B. Customer Service Initial Data Collection

C. Customer Service Daily Data Collection

D. Customer Service Case Data Collection

Show Answer More Questions

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Leads4Pass ServiceNow Certifications CIS-CSM Exam Analysis

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leads4pass certification exam analysis
Certified Implementation Specialist - Customer Service Management(ServiceNow Certifications)
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The overall pass rate of Leads4Pass reached 99.9%, ServiceNow Certifications CIS-CSM successful cases were 852 last month, and the complete hit rate reached 90.2%!
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ServiceNow Certifications (CIS-CSM) exam materials are edited, reviewed, and finally sent to the front end by the Leads4Pass ServiceNow multi-person team based on actual topics.
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