CIS-APM Online Practice Questions and Answers

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?

A. Level 1: Applications Under Management

B. Level 2: Basic Rationalization

C. Level 3: Advanced Rationalization

D. Level 4: Continuously Optimized Portfolio

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer's applications' underlying technologies.

B. Identify your customer's application services.

C. Produce a horizontal picture of a customer's business applications.

D. Create an application inventory.

Why would enterprise architects be interested in APM outcomes? (Choose two.)

A. Understand incident counts by application

B. Understand what software licenses need to be reclaimed

C. Understand the landscape of technology standards and lifecycle plans

D. View business capabilities supported by applications

When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?

A. Implementing

B. Retired

C. In Production

D. Pilot

What key components of ServiceNow does APM leverage? (Choose three.)

A. Discovery

B. Service Mapping

C. Service Catalog

D. Application Services

E. HR

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

A. Level 2

B. Level 1

C. Level 3

D. Level 4

What are the three segments of the Business Application Costing Model? (Choose three.)

A. Business Processes

B. Manufacturers

C. Business Applications

D. IT Shared Services

E. Business Units

Which job will generate scores for all indicators and business applications across all profiles?

A. Business Application Certification Quarterly

B. Load Application Indicators and Compute Application Scores

C. Analyze PA scores and PA snapshot tables

D. Load TPM Risk Parameters and compute Application Service Risks

What are the stages of the APM rationalization process?

A. Measure, Evaluate, Decide, Take Action, Baseline

B. Identify, Measure, Evaluate, Decide, Take Action

C. Identify, Measure, Decide, Take Action, Communicate

D. Identify, Measure, Evaluate, Take Action, Certify

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A. Software Lifecycle

B. Business Capability

C. Application Capability

D. Hardware Lifecycle