CCBA Online Practice Questions and Answers

Correct Answer: B

Only the business analyst is involved in the documentation of the elicitation results. Answer: D is incorrect. Only the business analyst is involved in the documentation of the elicitation results, not the project manager and project sponsor. Answer: C is incorrect. Only the business analyst is involved in the documentation of the elicitation results, not the project manager and project team. Answer: A is incorrect. Only the business analyst is involved in the documentation of the elicitation results, not key stakeholders.

Correct Answer: A

The best answer is to work with stakeholders to determine what business analysis activities should be done in the present initiative. Answer: B is incorrect. There's not a need to define an organizational standard immediately, as this can evolve over time based on projects and business analysis experience in the organization. Answer: C is incorrect. A business case isn't needed; the business analyst needs to work with the stakeholders to define the needed activities. Answer: D is incorrect. While this answer is tempting, it does not address the cooperation and involvement of the stakeholders.

Correct Answer: BCD

The waterfall approach, lean, and Six Sigma are the valid answer for business analysis approaches.

Answer: A is incorrect. Deming's Quality Circle describes the quality management approach of plan, do, check, and act. This isn't a business analysis approach.

Correct Answer: C

The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.

Correct Answer: C

The current task is dependent on the preceding task of the inspector signing off on the deliverables. Answer: A is incorrect. A constraint is anything that limits the current options, such as deadline or predetermined budget. Answer: B is incorrect. An assumption is anything that you believe to be true, but it has not yet proven to be. Assumptions can be documented as part of the task list, but it does not answer this QUESTION. Answer: D is incorrect. A milestone is typically completed at the end of a project phase and shows progress in the project schedule.

Correct Answer: B

Stakeholder tolerance for risk is not a valid input for planning business analysis activities. A, D, and C are incorrect. Following are the inputs in Plan Business Analysis Activities: Business Analysis Approach Business Analysis Performance Assessment Organizational Process Assets Stakeholder List, Roles, and Responsibilities

Correct Answer: D

The BA should use brainstorming to generate ideas for improving customer satisfaction. Brainstorming is a technique for generating creative and innovative ideas or solutions by encouraging free and spontaneous expression of thoughts or

opinions from participants. Brainstorming can help to explore different perspectives, alternatives, and possibilities for addressing a problem or opportunity.

The other options are incorrect because:

Option A is incorrect because document analysis is not a technique for generating ideas, but a technique for gathering information from existing documents or records. Document analysis can help to understand the current state, issues,

needs, or expectations of stakeholders or an organization. Option B is incorrect because interviews are not a technique for generating ideas, but a technique for eliciting information from stakeholders by asking questions and listening to their

responses. Interviews can help to understand the perspectives, opinions, experiences, or preferences of stakeholders regarding a problem or opportunity. Option C is incorrect because surveys are not a technique for generating ideas, but a

technique for collecting information from a large number of stakeholders by using standardized questions or scales. Surveys can help to measure the attitudes, beliefs, behaviors, or characteristics of stakeholders regarding a problem or

opportunity.

References:

[BABOK Guide v3], section 10.6: Brainstorming

Correct Answer: A

The specific requirements and designs for a solution from a chosen viewpoint are referred to as views. A collection of views makes up the requirements architecture for a specific solution or initiative. It is the business analyst's responsibility to align, coordinate, and structure requirements into meaningful views for the various stakeholder groups to ensure each stakeholder group receives a meaningful view of the requirements that are relevant to them.

Correct Answer: A

The predictive approach provides the appropriate level of formality for this project. The predictive approach is a method of planning and managing projects that follows a predefined and sequential process. The predictive approach aims to define the scope, requirements, and deliverables of the project upfront and minimize changes during the implementation. The predictive approach is suitable for projects that have a clear and stable vision, well-understood requirements, and low uncertainty or risk. The other options are incorrect because: Option B is incorrect because the reactive approach does not provide the appropriate level of formality for this project. The reactive approach is a method of planning and managing projects that responds to changes and issues as they arise. The reactive approach does not follow a predefined or sequential process, but adapts to the changing needs and expectations of the stakeholders. The reactive approach is suitable for projects that have a vague or evolving vision, unclear or changing requirements, and high uncertainty or risk. Option C is incorrect because the proactive approach does not provide the appropriate level of formality for this project. The proactive approach is a method of planning and managing projects that anticipates and prevents potential problems or opportunities before they occur. The proactive approach involves identifying, analyzing, and mitigating risks, as well as enhancing benefits and value. The proactive approach is suitable for projects that have a complex or dynamic environment, multiple or conflicting stakeholder interests, and significant impacts or dependencies. Option D is incorrect because the adaptive approach does not provide the appropriate level of formality for this project. The adaptive approach is a method of planning and managing projects that delivers the solution in increments or iterations. The adaptive approach involves frequent feedback, collaboration, and testing to ensure that the solution meets the stakeholder needs and expectations. The adaptive approach is suitable for projects that have an emergent or innovative vision, flexible or variable requirements, and moderate uncertainty or risk.

Correct Answer: C