C_C4H520_02 Online Practice Questions and Answers

Which of the following is supported in business rules?

A. Linked list

B. Stack

C. Array

D. Heap

What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

A. Read data records.

B. Delete data records.

C. Merge data records.

D. Create data records.

E. Overwrite data records.

You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

A. Read

B. Delete

C. Create

D. Update

What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM? Note: There are 3 correct answers to this question.

A. Enter value list mappings for product types.

B. Check the list of the existing known limitations.

C. Ensure that the SAP Field Service Management system version is supported.

D. Maintain code list mappings for service call types.

E. Validate the RFC destination and IDoc setup.

What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

A. Customer self-service

B. Service level agreement

C. Automated scheduling

D. Ticket routing rules

Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

A. Object type

B. Permissions

C. Variables

D. Actions

E. Conditions

Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

A. Preview report

B. Copy template

C. Import translations

D. Design new icons

E. Create custom elements

You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?

A. Use a checklist.

B. Use a workflow.

C. Use a filter.

D. Use a business rule.

Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

A. Self-service

B. In-house repair

C. Service fulfillment

D. Contact center

Where can service workflow steps be used in SAP Field Service Management?

A. In customer self-service when submitting a self-service request

B. In the Web application when planning a service

C. In SAP Crowd Service when dispatching a service call

D. In the mobile application when executing an activity