C7010-013 Online Practice Questions and Answers

What is a communication exception?

A. A type of communication that should not be used for a certain participant

B. A type of communication that results in a template error

C. A one-off communication that is sent to a participant to confirm their registration

D. A communication that does not reach its intended recipient

E. A communication for which no template exists

The agency wishes to register a community-based organization (CBO), which will submit applications and supporting documentation on behalf of other participants.

The agency should register this CBO as which participant type?

A. Person

B. Service supplier

C. External party

D. Employer

E. Representative

Issue cases are created for which of the following purposes?

A. To manage recovery of overpayments

B. To issue receipts when monies are received by the financial user

C. To identify issues when workflow processing encounters an unplanned event

D. To manage and resolve discrepancies in evidence identified on cases

James Smith has made a claim for a benefit for which three product components exist: personal rate, audit-dependent rate, and child-dependent rate. James has been deemed eligible for a payment of $50 per week with respect to himself, $30 per week with respect to his wife, and $20 per week with respect to his child.

By default, how many individuals will receive a payment resulting from this case?

A. One

B. Three

C. Four

D. Two

E. Zero

Which three of the following are evidence workspaces?

A. In Edit Evidence

B. Outgoing Evidence

C. Outcomes

D. Evidence Flow

E. Assessments

F. Issues

Which evidence workspace uses "stacks"?

A. Verifications

B. Issues

C. In Edit Evidence

D. Evidence Flow

E. Incoming Evidence

Which two of the following statements regarding financial components are true?

A. They are subdivided into secondary and tertiary financial components

B. They facilitate the delivery of bills and payments to case nominees

C. They are used for schedules to pay, not for schedules to bill

D. They define the amount, delivery method, frequency, and period for which a payment or a bill is issued to a nominee

E. They are used for all case types

Which two of the following statements about payments received are true?

A. They can be received only from persons

B. Their instruction line items are recorded on payslips

C. All or a portion of the collected money can be allocated to one or more liabilities

D. They may be recorded in a suspense account

E. They must be immediately allocated to an outstanding liability

Which three of the following evidence sharing transactions does the Broker support?

A. Sharing between Integrated Cases

B. Sharing between Application Cases and Product Delivery Cases

C. Sharing between Product Delivery Cases

D. Sharing between Screening Cases and Assessment Cases

E. Sharing between Product Delivery Cases and Integrated Cases

F. Sharing between Investigation Cases

Which three of the following statements about outcome plan objectives are true?

A. Each objective must be related to exactly one participant

B. Objectives are associated with factors

C. Objectives are steps that lead to the citizen achieving the outcome plan goal

D. Objectives can be defined by participants

E. The administrator must define all objectives

F. Caseworkers can create their own objectives