BPM-001 Online Practice Questions and Answers

Business activity monitoring is a method to measure the health and performance of your process.

A. True

B. False

As long as you have a vision of where your company should be, you will be successful. Sharing this vision is not important.

A. True

B. False

Automation can increase quality by minimizing the instances of human error.

A. True

B. False

Business process improvement (BPI) focuses on continuous process improvement.

A. True

B. False

A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.

A. Balanced Scorecard

B. Process Analysis Tool

C. Dashboard

D. Functional Measurement

A swimlane process map:

A. Distinguishes the responsibilities for steps within a process

B. Uses colored visual indicators to indicate progress

C. Lists tasks and deadlines

D. Provides real-time data on process efficiency

BPM (Business Process Management) is:

A. A strategic technique

B. An approach for performance improvement

C. A management discipline

D. A tool for automating business processes

What is the primary purpose of the usage of process models?

A. Standardization of business processes

B. Preparation of training material for the launch of the processes

C. Analysis, documentation and design of business processes

D. A system for measurement of process cycle times

What is the biggest benefit of using BPM-technologies?

A. The use of standards to support the whole BPM-lifecycle.

B. The usage of the technology provides a comprehensive document management

C. The graphical presentation for the automation of workflows

D. The possibility of programming in BPEL (Business Process Execution Language)

How does Activity Based Costing improve business processes?

A. With reduction of the overhead and allocated costs (indirect costs)

B. With minimization of cycle times

C. With static methods

D. With the analysis of cost drivers and the minimization of activities that do not create value