BIMF Online Practice Questions and Answers

Which activity belongs to the process End user support?

A. dealing with calls about errors in the functionality

B. monitoring the usage of the information systems

C. adding new end users to a table

Which process produces an end user training for a new release of an application?

A. Transition

B. Prepare transition

C. Design non-automated information systems

Which process determines which information provisioning is required, including the priorities?

A. Demand management

B. End user support

C. Information lifecycle management

According to the customer database of a wholesaler, a customer is entitled to 15% discount on the invoice total. After negotiation, the customer gets a discount of 20%. Who is responsible for modifying the discount percentage for this customer in the customer database?

A. the business information manager

B. the end user organization

C. the technical infrastructure manager

Which process cluster comprises the process Strategic supplier management?

A. Use management cluster

B. I-organization strategy cluster

C. Management processes cluster

What is not a process within the process cluster Functionality management?

A. Specify information requirements

B. Review and testing

C. Transition

D. Prepare transition

What is a subject within Functionality management?

A. providing information about changed functionality

B. managing service agreements

C. modification of non-automated information provisioning

What kind of commitment describes the situation where an IT provider takes on the responsibility to realize a complete solution for the customer?

A. financial commitment

B. obligation to undertake efforts

C. delivery commitment

Releases of large changes are often executed in a separate project with a separate project team. Are BiSL's Management processes also responsible for the management of these projects?

A. yes

B. no

What is a goal of the process Business data management?

A. management of the data quality in an information system

B. improvement of the technical behavior of an information system

C. modifying business data in an information system