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Vendor: Salesforce
Exam Code: B2C-SOLUTION-ARCHITECT
Exam Name: Salesforce Certified B2C Solution Architect
Certification: Architect Exams
Total Questions: 152 Q&A
Updated on:
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A company actively uses CI/CD processes for its Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to its architecture. Under the current setup, each developer has their own developer sandbox. Developers merge their changes into a sandbox for QA regularly, and then once every week, changes are moved to staging, then from staging to production instances. Which setup should a Solution Architect propose to support this development approach considering costs and data segregation?
A. Set up one Marketing Cloud instance for production, and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes.
B. Set up one Marketing Cloud instance with a business unit for production and one business unit for testing which is connected to all Service Cloud sandboxes.
C. Set up one Marketing Cloud instance for each sandbox in Service Cloud in order to guarantee data segregation.
D. Set up one Marketing Cloud instance to use with sandboxes for testing and replicate all changes to production.
A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.
What is an example artifact that can be used to ensure the company understands the systems involved in the solution'
A. Journey map
B. Product backlog
C. Reference architecture
D. Storefront wireframes
A company is in the process of defining the right systems to deliver key capabilities for its B2C business. The company has about 2 million customers, each placing an average of 100 orders each year through its existing B2C Commerce platform.
The company needs a system that can:
1.
Deliver a full list of all customer orders throughout their engagement lifetime
2.
Provide lifetime engagement tracking and history of the customer
3.
Calculate the lifetime value of customers based on their orders
Which three systems should a Solution Architect recommend to meet the company's requirements'
Choose 3 answers
A. Salesforce Order Management
B. Service Cloud
C. Sales Cloud
D. Marketing Cloud
E. Heroku
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