9L0-012 Online Practice Questions and Answers

Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?

A. Measure logic board battery voltage.

B. Measure amount of ESD voltage in the area.

C. Measure digital signals on the main processor.

D. Measure amount of AC volts going to the hard drive or SSD.

If an issue is in the Hardware problem space, which of the following should be removed from the Apple product to further isolate the issue?

A. All third party equipment

B. Any third party applications

C. Any third party extensions

D. Any third party frameworks

What is the minimum version of OS X required required to use the AirPort Utility to configure an AirPort Extreme 802.1 lac?

A. OSXv10.7.5

B. OSXv10.7.2

C. OSXv10.6.8

D. OSXv10.8.4

When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other component must be replaced with the speaker included in the Mid 2011 microphone kit?

A. Left speaker

B. Right speaker

C. Thermal rubber gasket

D. Both left and right speaker

When plugged in, which component of an iMac remains energized even if the computer is powered off?

A. Power Supply

B. Optical Drive

C. Hard Drive

D. SSD

When one or more keycaps need to be replaced on a MacBook Pro (Retina, 15-inch Late 2013), a keycap kit can be used rather than replacing the top case assembly. Which of the following statements is true?

A. Use the Keycap Kit for Apple Portables to replace missing keycaps.

B. The keycap kit is cross compatible with the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013).

C. Use any portable keycap kit.

D. If more than three keycaps are need to be replaced, replace the entire top case assembly for that specific model MacBook Pro.

When conducting an internal inspection of MacBook Air (13-inch, Mid 2011) for accidental damage, why is it necessary to remove the battery?

A. There are liquid contact indicators on the underside of the battery module.

B. The battery is always removed in every repair on this unit.

C. The battery covers all of the spill sensors on the top case.

D. The battery must be removed to install the battery cover.

When applying thermal grease during a repair of the Mac Pro (Late 2013), which of the following are required?

A. Access card tool

B. Putty knife

C. CPU grease ruler

D. CPU grease stencil

E. Capacitor shield

Francine states that she does not see anything on her iMac display when she turns it on. Which of the following should you use first to isolate as either a backlight issue or a video signal issue?

A. A flashlight

B. A replacement LCD panel

C. A replacement logic board

D. A replacement backlight power board

When reinstalling a Mac Pro (Late 2013) graphics board, the spring must be placed:

A. with corners angled down

B. with corners angled up

C. with the use of the torque driver

D. with minimal force