78950X Online Practice Questions and Answers

What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)

A. WebLM

B. ADMIN

C. CCMA

D. REGISTRY

E. CCT

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

A. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,

B. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

C. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

D. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

E. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

A. Service Factor

B. Short call

C. Service Level

D. Display

What is the function of the Data Synchronization process?

A. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.

B. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.

C. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.

D. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.

Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)

A. ACCS and IP Office resides on a single VMware host server

B. Avaya Contact Center Select hardware appliance

C. IP Office 500V2 voice platform

D. Avaya Contact Center Select software appliance

E. Avaya Contact Center Select DVD

How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?

A. 1

B. 10

C. 25

D. 100

When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)

A. You can schedule multiple applications for backup in a single scheduling task.

B. The backup folder contains backup files for each application you select.

C. You can schedule on a frequency of a specific date.

D. Regularly occurring backups create a new backup folder for the previous backup.

E. You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.

A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

A. Partitions

B. Element Manager login

C. Access class

D. Basic Launchpad rights

E. Windows group security

From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?

A. Contact Center Server Configuration, SIP, Network Settings

B. System Control and Monitor Utility

C. Contact Center Multimedia

D. SIP Gateway Monitor SGM client

A call variable is useful because of which two characteristics? (Choose two.)

A. Only call variables of type Integer can be used as wild variables.

B. Their values can be changed during a call session to serve as a collector for caller entered information.

C. They can be assigned a range of values when they are created in the variable editor.

D. They can be changed from call variable to global variable during a call session.