7492X Online Practice Questions and Answers

Refer to the exhibit.

The reply-best vector command is applied to which BSR VDN/Vector?

A. Status Poll Vector

B. Primary Vector

C. Interflow vector

D. Adjunct Vector

What are the three key differences between Enhanced look Ahead Interflow(FLAI) and traditional LAI? (Choose three.)

A. The ELAI uses the interflow-qpos vector command.

B. The Call Center calls must be queued to first in LLAI.

C. The ELAI uses route-to number ~r 13035485103.

D. The ELAI Is near first-in-first-out routing.

E. The value of the Interflow-qpos can be set as <=12.

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?

A. Network Call Deflection

B. Network Call Transfer

C. Look-Ahead Interflow

D. Enhanced Look-Ahead Interflow

When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)

A. the title bar of the output window shows the date and time

B. the title bar of the output window shows the process name, the host name, and the process ID

C. the system displays outputs with the newest at the bottom of the display

D. the system displays outputs at the top of the display

E. the window shows the last 1000 lines of the log file

A customer wants to use the TTrace application on their desktop to monitor remote servers. Is this possible?

A. Yes, the customer can use the TTrace Server, the configuration should be installed on the server and the TTrace console on the client desktop

B. Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C. No, the customer must use the TTrace application from another server

D. No, the customer must use the TTrace application on the server where it is running

A customer reports that they have an active alarm. The alarm is from the Media Director and reads "Device

Monitor Failure".

What should you advise the customer to do?

A. Check the License Director configuration and ensure the service is running

B. Restart and Stop the Media Director to resolve the error

C. Check the Media Director configuration and Avaya Aura?Communication Manager

D. Check the device exists in Communication Manager and that it is added in the AES Security database

A customer wants to archive their log files using the Ttrace Log2Zip application Which setting can they choose to archive their files?

A. The type of log file and the name

B. The period of time, the name, and the files to be archived

C. The size of the log file and which files to archive

D. The number of lines in the log and the commands

Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura Call Center Elite Multichannel in a virtual environment?

A. Vmware

B. vCenter

C. Elite Multichannel

D. vSphere

Refer to the exhibit.

A call center administrator has devised a way to provide special treatment for high profile customers, by filtering these agent's Automatic Number Identification (ANI) using a vector routing table, and interflowing these calls to be queued at a higher priority. Unfortunately, after the new VDN/vector steps were implemented, those customers are queuing to the incorrect group of agents.

What would be the reason for this?

A. VDN Override on VDN 7202 is set to no

B. VDN Override on VDN 7201 is set to yes

C. The caller has blocked his calling party number, a match cannot be found, and call processing for this call will cease

D. No agents are staffed in skill 1

Which three server applications can be duplicated to provide a level of redundancy? (Choose three.)

A. Integrated Data Server

B. Application Management Server

C. License Director Server

D. XML Server

E. Media Director