Which three call flow steps apply to Avaya IXTM Workplace Clients? (Choose three.)
A. Obtain Dynamic Configuration from SMGR.
B. Obtain Dynamic Configuration from AADS.
C. Register and exchange SIP signaling with ASM.
D. Exchange Instant Message/Multimedia Message information with Presence Services via HTTPS.
E. Register and uses SIP Signaling with Communication Manager.
In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?
A. Avaya Aura Messaging (AAM)
B. Presence Services Snap-In/Avaya Breeze
C. Avaya Aura Communication Manager
D. Avaya Aura Device Services (AADS)
Refer to the exhibit.
A support technician has logged in to the Equinox Management web GUI and noticed an amber colored status indicator next to one of Equinox Media Servers under Devices.
What can be the problem with the Equinox Media Server?
A. It is in the blocked state by Administrator.
B. It is In-Service/Online but is unresponsive.
C. It is In-Service/Online but has an alarm.
D. It is out of service and not reachable.
As part of the routine health check, a support technician tried to log in to Avaya Aura Device Services (AADS) web GUI. The login failed with the following error message:
Internal Server Error. More details are available in OAMP log.
Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?
A. app configure
B. app configure aads
C. application configure
D. app config aads
All users of Avaya Equinox Conferencing are unable to connect to any Virtual Meeting Rooms. When
viewing the server.log of Equinox Management the following error message is in the log:
[AuthResult: result = REJECTED, message = MCUNoResponse].
Which cause does this error message point to?
A. Session Manager is not available.
B. Equinox Media Server is not available.
C. Equinox Management is not available.
D. Avaya Aura Web Gateway is not available.
Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?
A. Post-Install Verification tool
B. traceSM
C. User Diagnostics tool
D. AADSInstallStatus.sh script
What is the default Logging Level setting on Avaya Aura Device Services?
A. INFO
B. FINEST
C. FINE
D. WARNING
Users are unable to send and receive IM/Multimedia messages. The Avaya IXTM Workplace Client
displays the following error message:
The messaging service is not currently available.
Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'.
What is causing this problem?
A. The maximum number of licensed subscribers has been reached.
B. The maximum number of subscribers has been reached.
C. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
D. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
When an Avaya IXTM Workplace Client user tries to send an Instant Message, a Send Failed error
message is displayed.
Where and how could this error be corrected?
A. In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
B. From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
C. In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.
D. From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
A customer has hired a new system technician to support their Avaya IXTM Workplace solution. While troubleshooting an issue with Avaya IXTM Workplace AAMS, the system technician has locked the Avaya IXTM Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?
A. Avaya IXTM Workplace clients will display the error "AAMS resource is locked".
B. Users will be able to register on their Avaya IXTM Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IXTM Workplace for Web Clients.
C. Users will not be able to register on their Avaya IXTM Workplace Clients (Windows/Mac/iOS/Android) and Avaya IXTM Workplace for Web Clients
D. Calls to/from Avaya IXTM Workplace for Web Clients will fail.