72300X Online Practice Questions and Answers

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.

Which 8D Methodology discipline covers this action?

A. D8

B. D7

C. D6

D. D5

Which tool has an option to debug the TLS handshake between the server and the client?

A. SIP Trace Config and SIP Trace Viewer

B. List trace tac 701

C. traceSM

D. List trace tac 701/tls

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will

initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and

AAM.

Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

A. Re-Invite

B. Refer

C. Info

D. Cancel

Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

A. An RTP media stream will always bypass an SBCE.

B. An RTP media stream will only flow through the SBCE if it is encrypted.

C. An RTP media stream will transcode the codec as it flows the SBCE.

D. An RTP media stream will typically flow through the SBCE.

Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura® Application Enablement Services (AES)?

A. WCF

B. TSAPI

C. TR87

D. DMCC

After a new implementation the customer began to experience dropped calls and an `all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

Which pre-implementation step was omitted?

A. properly sizing trunk capacity

B. interoperability testing

C. upgrading the circuits

D. correct licensing specifications

The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.

How should these two figures be interpreted?

A. the first number indicates the number of retries, the second number indicates the total number of links monitored

B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links

C. the first number indicates the total number of links monitored, the second number indicates the number of links down

D. the first number indicates the number of links down, the second number indicates the total number of links monitored

In Avaya Aura® Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?

A. sysstatus

B. vmstat

C. appstat

D. statapp

In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?

A. Using Avaya SBC, navigate to Dashboard > Security > Certificates

B. Using System Manager (SMGR), navigate to Services > Security > Certificates

C. Using Avaya SBC, navigate to Dashboard > TLS Management > Server Profiles

D. Using System Manager (SMGR), navigate to Dashboard > TLS Management > Certificates

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error

Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM. To solve this problem, which two actions need to be completed? (Choose two.)

A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

B. Export the SBCE identity certificate and import it into SM.

C. Add the Certificate Authority certificate into the TLS profile Peer Verification List.

D. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.