7004.1 Online Practice Questions and Answers

Click the Exhibit button.

A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant. In reviewing the current configuration as shown in the exhibit, what do you conclude? (Choose two)

A. only internalstation users are routing to the Attendant

B. internal station users and non tie line users are routing to the Attendant

C. all caller types are receiving an overflow tone

D. NET_DATA Attendant and tie trunk users are receiving an overflow tone

In order to set up the Customer Data Block within Element Manager to support Zone Based Dialing, and assuming Package 420 ZBD Package is installed and active, what needs to be done first?

A. Configure Numbering Zones.

B. Select the Private Dial Plan from the customer's Features page.

C. Select the Public Dial Plan from the customer's Features page.

D. Select the "Enable Numbering Zones" option from the customer's Feature page.

Click the Exhibit button.

You are adding ten digital telephones as required by a customer work order. The customer wants the user

to see the calling or called name associated with the number dialed.

Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can

enter names in at the station level?

A. Call Redirection

B. Feature Options

C. Listed Directory Number

D. Call Party Name Display

When attempting to program Zone Based Dialing through Element Manager, the user is unable to access

the Dialing Configuration Page.

What needs to be configured before the Dialing Configuration Page can be accessed, assuming the

ZBN_PACKAGE (420) is already installed?

A. Number Zones need to be configured

B. The CDP dialing plan needs to be programmed.

C. The ZBN_PACKAGE (420) needs to be disabled.

D. Nothing, Zone Based Dialing cannot be configured in Element Manger.

Click the Exhibit button.

A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number. Consider the customer dialing plan shown in the exhibit. Communication Server 1000 is configured for DAPC = YES in the Route Data Block.

With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?

A. Table 1

B. Table 2

C. Table 3

D. Table 4

A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?

A. the DIA1__PLAN prompt (Type Of dialing plan for DN/CLIDdisplay)

B. the NZON prompt (Numbering Zone)

C. the NUMZONE prompt (Number of the Numbering Zone)

D. the NZDES prompt (NumberingZone Designator)

Click the Exhibit button.

A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been

asked to swap two telephone sets shown in the print-outs.

What win you ten me customer regarding this request?

A. These two telephones cannot be swapped because they do have compatible

B. These two telephones can be swapped because they are both assigned to TGAR 1.

C. These two telephonescan beswapped because they both have the same VCEClass of service.

D. These two telephones cannot be swapped because they are not in thesomeCall Pickup group.

Click the Exhibit button.

A customer has a Communication Server 1000 RIs. 7 x system with System Manger / Unified Management (UCM) enabled. They have requested the addition of two new UCM Administrator User with the limited ability to provision telephones at each site. Refer to the exhibit for the roles current existing in the system.

Which action can the Network Administrator take to add these new accounts per the customer's requirements?

A. Change the built-in MemberRegister role to addthe permissions required to allow telephone configuration.

B. Assign the new users to the built-in NetworkAdministrator role because it has the permissions that allowtelephone configuration.

C. Change the built-in role Patcherrole to removeall permissions except those that allow telephoneconfiguration.

D. Add a new TelephonyAdmin rolewith the specific permissions required to allow telephoneconfiguration.

A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.

Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared

Which programming change is recommended to provide dedicated Digital Signal Processor (DSP) resources to Contact Center IP telephones?

A. Change Zone Intent VTRK

B. Change Resource Type to Private

C. Change Interzone to BestQuality

D. Change InterzoneTraffic to Best Bandwidth

Click the Exhibit button.

You are asked to review the existing route information for the customer. According to the printout shown in the exhibit, which type of route is this?

A. a directinward dialroute

B. amedia services route

C. an integrated services digital network route

D. an incoming only route