700-805 Online Practice Questions and Answers

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B. There are no open incidents 30 days before renewal dates.

C. Customer is willing to subscribe to a recommendation case to be publicly communicated.

D. The health index of a customer is over expected targets with no red flags.

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

A. validate the customer's business needs

B. focus on benefits

C. lock in revenue streams through co-termination

D. explore up sell opportunities

Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.

What is the annual recurring revenue (ARR) for each?

A. $1000 and $3000

B. $1100 and $3300

C. $1000 and $1000

D. $3000 and $3000

Which group of products are enterprise networking products?

A. WAN, LAN, Wireless

B. Routing, Switching, Access Points

C. iWAN, Viptela, Meraki

D. Salesforce, Box, AWS

Which business benefit of on-time renewals on Cisco products and services is valid?

A. ability to ensure that our TAC cases get priority over others

B. exclusive relationship with the customer

C. access to training programs and material

D. rebates and discounts from Cisco

What is the future state goal of licensing at Cisco?

A. Smart License

B. Standby License

C. Classic PAK

D. Right to use

How does Cisco define AT R?

A. Contracts/subscriptions that are available to renew.

B. ATR is the sum of RR and iARR, minus the attrition rate.

C. Any customer agreement where attrition has been an issue.

D. Contracts/subscriptions that have attrition terms revoked.

Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

A. Tetration

B. SD-WAN

C. Security applications

D. Cloud services

Which critical task must be performed during the Qualification phase?

A. validate customer inventory

B. develop a Success Plan

C. quote delivery

D. Renewal Plan development

What is the primary customer value of the Cisco Services Portfolio?

A. Services priced based on usage

B. Services packages tailored to specific customer needs

C. Customers can develop their own service offerings

D. On-call, 24/7 service technicians at all levels