650-251 Online Practice Questions and Answers

Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports?

A. Maintain

B. Deploy

C. Operate

D. Optimize

Which statement describes the business requirements development service component in the Cisco Unified Communications prepare phase?

A. It analyzes the customer business requirements and recommends an appropriate Cisco Unified Communications solution to meet business requirements.

B. It identifies and documents the appropriate end-user training needed for the customer.

C. It assess and documents the business requirements for end-user service delivery.

D. It identifies the customer business requirements to match a model Cisco Unified Communications solution.

Assessing the task performance of functional groups and comparing it with recommended best practices and the requirements of the standard operating procedures of the customer are parts of the analysis of which service component within the design phase?

A. Migration Plan

B. Staff Plan Development

C. Staging Plan

D. Implementation Plan

E. Implementation Kick-Off Meeting

Certkiller .com requires Cisco CallManager and Cisco MeetingPlace to accomplish business and technology goals. Which tow activities must be conducted during the system Designing Workshop?

A. Design Rich Media System

B. Design Call Control System

C. Design Messaging System

D. Design Network Management and Operations Infrastructure

E. Design Agent and Supervisor Desktop Configurations

In the operate phase, the task of analyzing process exceptions belongs to which service component?

A. Problem Management

B. Incident Management

C. Change Management

D. Service Assurance

E. Security Administration

In the implement phase, project planning comprises which of the following tasks?

A. Update and document logical and physical topology maps and serial numbers

B. Confirm project and milestone dates, as well as project and cutover roles and responsibilities

C. Install,configure, and provision core products

D. Confirm deployment team, craft project plan,create communication and escalation plans

Which activity is associated with documenting trunking requirements for each site within the plan phase?

A. Document Existing WAN circuits

B. Conduct traffic analysis

C. Perform circuit gap analysis

D. Perform Voice and Data gap analysis

E. Data and Voice infrastructure site survey

F. Circuit Analysis

Which two tasks are executed in the service assurance service component within the operate phase? (Choose two.)

A. Send internal/external surveys

B. Prepare a service readiness report

C. Analyze process exceptions

D. Review remediation plan from operational assessment

Your work as a network technician at Certkiller .com. Your boss, Mrs. Certkiller, is interested in effective Change Management. You are required to put steps in the correct sequence.

Select and Place:

Which two of the following activities are parts of the Cisco Unified Communications systems requirements validation?(choose two)

A. Perform Voice and Data Gap Analysis

B. Validation Preparation

C. Collect and Verify Requirements

D. Conduct Circuit Analysis