6210 Online Practice Questions and Answers

You have created a new application (script) in Orchestration Designer (OD).

Which configuration steps in OD will allow you to place a test call to the new application?

A. Select Application Routes > CDNs > Configured Routes > Select Application > Save

B. Select Application > Routes > Add Application > Save

C. Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save

D. Select CDNs > Add Application > Save

From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

A. Notifications

B. CC Configuration

C. System

D. Server Mode

When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B. Use the System Control and Monitor utility to manually shut-down the services.

C. The database utility performs the shut-down automatically.

D. Use the Windows Services utility to manually shut-down the services.

The Avaya Aura Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.

Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

A. You can perform a manual failover on the Active AAMS.

B. You cannot a manual failover on the Active AAMS.

C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.

D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.

E. AAMS HA supports Hyper-V Clustered environment.

In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A. In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.

B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

Contact Center License Manager provides central control and administration of licensing for Avaya Aura Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.

Which three license types does Contact Center License Manager support? (Choose three.)

A. Nodal Network Control Center

B. Campus Network Control Center

C. Corporate Enterprise

D. Nodal Enterprise

E. Enterprise Network Contact Center

Which operating system is supported for Avaya Aura Contact Center Release 7 server installations?

A. Windows Server 2008 SP7 Standard Edition or Enterprise Edition

B. Windows Server 2012 R1 Standard Edition or Datacenter Edition

C. Windows Server 2012 R2 Standard Edition or Datacenter Edition

D. Windows Server 2008 SP2 Standard or Enterprise Edition

During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks.

What is a valid name for the server computer name?

A. Toronto2

B. 2Toronto

C. Toronto2_

D. Toronto 2

A customer has Avaya Aura Contact Center (AACC) and Avaya Aura Unified Communications Platform Integration.

For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

A. Enable TLS encryption for Hosts.

B. Install a Signed Certificate from a Trusted Host.

C. Add the Avaya Aura Contact Center as a Trusted Host.

D. Add a Routing Policy for the AACC.

When commissioning an Avaya Aura Contact Center (AACC), you need to associate the Communication Control Toolkit (CCT) with CCMS (Contact Center Manager Server).

What steps are performed to add the CCT in Contact Center Manager Administration (CCMA), and then associate it to CCMS?

A. From CCT > Windows > Avaya > Contact Center > Server Configuration > Add Server

B. From the CCMA Launchpad > Configuration > Server menu > Add Server

C. From the CCMA Launchpad > Contact Center Management > Add Server

D. From CCMS > Avaya > Contact Center > Add Server